Returns & Exchanges
At Wigs.com, we want you to love your look, which is why we offer a 30-day return policy on eligible items in their original, factory condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund or exchange.
Request an RMA
Log into your account or use our guest portal to initiate a Return Merchandise Authorization (RMA) number within 30 days of receipt.
Prepare Your Package
Place the unworn wig in its original hair net and box, ensuring all inserts and tags are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing